good day. i have a defective wdc 500gb hd with a in limited warranty up to 8/4/2014. the store refuses to accept it for warranty since i dont have the so cold sticker attached on thier issued delivery reciept. my question is - can i still avail the warranty even if the seal is intact? if so please guide me on how to avail the warranty service? is there a way i can directly bring this defective hd to any service center here in the philippines?
Hi as long as there are no stickers or seals missing on the hard drive you can do a RMA you can start the RMA from here. http://support.wdc.com/warranty/index_end.asp?lang=en now for your shipping address if you look near the bottom of this page you will see the shipping address for the Philippines. http://support.wdc.com/warranty/rmaaddress.asp?custtype=end&lang=en
