when i try to open the backup folder ( sam’s computer), a folder called USMT2.UNC opens up. when i click on it i see many files ending with .DAT.
I’m not computer savvy, but all when i want is the pictures.
Please help
i’m running window 7
You must use the smartware software to retreive those files you cant go in the drive manually and retreive or even look at those files.
here is a video on how to retreive those files
http://wdc.custhelp.com/app/answers/detail/a_id/3829/kw/3829
