img00009.dat


#1

when i try to open the backup folder ( sam’s computer), a folder called USMT2.UNC opens up. when i click on it i see many files  ending with   .DAT.

I’m not computer savvy, but all when i want is the pictures.

Please help

i’m running window 7


#2

You must use the smartware software to retreive those files you cant go in the drive manually and retreive or even look at those files.

here is a video on how to retreive those files

http://wdc.custhelp.com/app/answers/detail/a_id/3829/kw/3829