IMac won’t recognize My Passport

Announcements & Discussions Off-Topic Discussions
1

My new iMac will not recognize my WD My Passport. Website says it’s a legacy hard drive and they won’t advise me how to utilize the product they sold me. I’m desperate to retain the contents on the external hard drive. How do I get my computer to recognize this legacy device?

2

Hi,

You could refer to the following link: Cannot Find My WD Drive on Windows or macOS

3

This did not help. Still won’t see my passport. Any other suggestions?