I just tried to connect my new Mycloud and I have no idea if it’s working right at all. I use an AT&T Uverse modem/router. I conntected the Mycloud directly to it, without also putting an Ethernet switch in the circuit. It seemed to connect, but certainly it did not do that the way the pdf user manual I was following said it would. Almost none of the screens or windows the manual said I’d see during the setup process ever actually appeared on my computer screen, so I have no idea at all what actually happened or if I’m actually connected at all.
I set up a password and I can log in and get one screen that shows three folders for shared photos, shared music, and shared videos, all of which are empty at the moment. But I cannot find anything resembling what I think is called a dashboard.
I cannot find anything on screen once I’ve logged in, to click on to read device settings. I have no idea what firmware I’m supposed to be using. I downloaded the pdf user manual that WDC sent me but it doesn’t even talk about using Windows 10, which I do, so how can I be certain I’m even following the right instructions? Almost none of the windows or screens I saw in that manual appeared on my screen during the setup process.
I have no clue at all what’s going on. This is very frustrating!
My P/N is WDBCTL0020HWT-10. My S/N is [Deleted]