IFTTT - Save your new Gmail attachments to your My Cloud Home no longer functional

kendebie · February 23, 2018, 1:42pm

Hi there,

This is the problem with an applet made by My Cloud Home on IFTTT. It’s the save Gmail attachments to your My Cloud Home. It no longer functions, I’m getting errors everytime I try to run it.

I tried disconnecting eveything but nothing seems to work.

SBrown · February 23, 2018, 2:00pm

@kendebie Thanks for reporting the issue
Can you please post a screenshot or the error message received?

kendebie · February 23, 2018, 2:12pm

kendebie · February 23, 2018, 2:13pm

kendebie · February 23, 2018, 2:17pm

SBrown · February 23, 2018, 2:28pm

Issue has been reported to Engineering

kendebie · February 23, 2018, 2:44pm

Thanks!

kendebie · February 28, 2018, 1:51pm

Any update? Still doesn’t seem to work…

SBrown · February 28, 2018, 10:11pm

Status Updates are posted here http://status.mycloud.com/os4

SBrown · March 6, 2018, 10:39pm

@kendebie You should have received an email regarding the IFTTT notification.
Please confirm?

EMAIL SUBJECT
Accept updated My Cloud Home + IFTTT permissions
EMAIL BODY
Hi ,
We’ve made some updates to the IFTTT permissions we use. To get your My Cloud Home + IFTTT service running again, follow these steps:
• Sign in to your IFTTT account at ifttt.com
• Go to your My Cloud Home applet’s Settings
• Choose “Edit Connection”
• Sign in with your My Cloud Home account
• Review and accept the updated permissions

kendebie · March 13, 2018, 12:00pm

Haven’t received an e-mail. Think that has to do with the fact that I disabled IFTTT since it wasn’t working. Will try it later when I get home.

Update: It all seems to work fine now. Thanks for the fix.