My two MyBooks 500GB (model WD500C032, serial numbers WMAPW1227969 and WCANU1529392) died after some years use. Warranty expired. Windows XP simply stopped recognizing them. The cause may have been high temperature. Yesterday I opened both units, extracted the hard disks and installed them back to the computer using normal HD cases. The disks are 100% OK, all data is safe. Calm down and give it a try. Instructions here — http://bit.ly/mybookstinks
Best wishes.
On service,
- c.a.t.
