I need an early program

Hello?
I can not speak English
I’m running a Google translation.
Currently, external hard drive format.
Situation now
I am suffering from the fact that the initial file is completely lost.
USB port can not be connected
Download the SES driver checked the external hard drive and it’s completely clean.
External Hard Drive
name : My Passport Ultra
I need an early program.
I’m really sorry.
please Give me a down address

It would help if you could specify the “early program” you are looking for. The WD My Passport Ultra uses different programs for different purposes. You can download them from the following link:

https://support.wdc.com/product.aspx?ID=229&lang=en#WD_downloads