I have 2 Ex2 Ultra devices with same Firmware but acting differently

[DigitalSaint]

I have two Ex2 Ulta devices

for one device if i create a new share like say “vault” it will appear on the network under the ip of the drive as vault… but for the other drive it will appear as mnt\HD\HD_a2\vault and similarly its different when i connect them or when i copy data over them… (on my laptop running windows 10)

and… the same drive when i explore it on my PC (Win 10)… it gives same simple share names and data copy is also seamless!!

[Keerti_01]

Hi @DigitalSaint,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

[NAS_user]

This smells like a difference in settings for Windoz file explorer.

In windows file explorer, click View, then the “options” button on far right.
In the resulting “Folder options” window, click the “View” tab.
Under “files and folders”, what is the setting of the fifth item “Display the full path in the title bar”?

[DigitalSaint]

this is how the two drives are visible on my laptop…

[NAS_user]

OK - - - > That’s weird. I would not expect that. The \mnt\hd signifies it is reading the LINUX path on the drive. . . odd it does it for one not both.