The cord works fine because the WD drive becomes active when plugged into my laptop and is recognized by the computer. The problem is that it fails to mount.
I get “Unknown error mountind /dev/sda1.”
Failing that, I would like to make use of my warranty.
I use Ubuntu, and I don’t really have a backup data service other than the physical drive because duplicity would take forever and was unviable.
Hi @sasas ,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
I managed to fix it with:
sudo ntfsfix /dev/sda1
