I needed a simple NAS, that I could plug into my local network (no internet) and do backup via Apple Time Machine.
A previous version of the My Cloud did this fine. This version don’t. Apparently I need to hook this disk up to the internet. And I don’t like connecting devices to the internet. It’s a big security issue.
I found no help in the packaging, I had to browse through this forum for hours to figure this out. Returning the product now.
I too purchased the My Cloud Home to replace an older WD MyCloud device.
However, I find it is not suitable in a networking environment of 4 users like the old model.
Best Buy will NOT accept an open box return.
How did you return yours?