My Dad and i both downloaded the WD My Cloud app on our phones : Iphone 6 (ios8) and Samsung Galaxy S5 (V-5.0) and we could without a problem upload photos from our phones onto the cloud using wi-fi, we could also make folders using our phones then seeing them on the WD My Cloud Desktop app, the only problem was when we uploaded photos from our phones onto the cloud we could see a tiny preview picture but when we tried to open it in Windows photo viewer this happened :
windows photo viewer can’t open this picture because you dont have the correct permissions to access this file location.
how can i get these permissions ?
Please help.
Thanks