For the past month or so, I have been unable to access several folders of files on my Passport. The only folder that I can still see is the one called “Documents.” At one point after discovering this, I was able to access the other folders on my Windows XP work laptop in Windows Explorer. The icons for the folders turned into shortcut icons, but I was at least able to access them that way. Now, I can’t “see” them on any of my computers (Windows XP and Windows 7). However, in Windows Explorer, it still shows that the space has been used.
I have done a disk defrag and run a complete anti-virus scan on the drive. When going through these processes, those other folders were also shown as being scanned. I also tried the Card Data Recovery scan, but to no avail.
Any additional advice/suggestions would be greatly appreciated!