I can not access my account

My Cloud OS 3 Personal & Network Attached Storage My Cloud Mirror
1

I can not access my account despite the hard disk connection to the network and the Internet

I can only access open sharing files
I cannot access my account and ask me to format the disk

What is the solution of my files are all my account

2

Hello AhmedAlSaeed,

Please elaborate the issue and share the screenshot to get better assistance.