Hi there,
I have the latest firmware on my Hub and I noticed that if I use Pandora for a while (play 5 songs or so); eventually, the Hub becomes unresponsive. Nothing works and the music keeps playing nonstop. The only thing left for me to do was to perform a hard reset of the unit. I’ve seen the issue 4 out of 4 times and it’s pretty annoying.
I’ve been searching around and couldn’t find any solution/suggestion. Can someone please help?
Thanks!
Ric
It may not be related, But symptoms looks same… Does your remote control stop responding when this happens?
It could very well be a bug in the latest Firmware… more and more people are reporting hanging, Freezing. unresponsive remote… etc; etc;
Check this out:
http://community.wdc.com/t5/Firmware/FIRMWARE-BUGS-2-04-13-ATTENTION-WD-are-you-listening/m-p/153776#M509
You may also contact WD customer support and report your problem with them and ask for solution.
Thanks
Yes, the remote stops responding when it happens so I either need to press the POWER button on the Hub for a while to reboot the unit or just unplug it.
I actually found your thread after I posted my message and I believe is the same issue. I’ll try downgrading and see if that fixes the problem.
Thanks a lot Vista! And hopefully, WD comes up with a solution soon.