How to shuck My Book Essential

WD External Drives External Drives for PC
1

I have a My Book Essential (MDL: WD16001032-001) and I want to remove the case to expose the HDD. I started to take the case off but found that one corner seems to be attached with a screw, and I do not see a way to get a screwdriver on the screw to remove it.

Is there a way to get to the screw?

2

Hi @Gido ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: