How to Safely Remove MY PASSPORT 1TB

I am not able to remove MY PASSPORT using the “Safely Remove My Passport” facility. I just get the message “The device My Passport USB HDD could not be removed. Please close all running programs and try again later.” The facility did work earlier when I was running Windows 8 and possibly stopped working after I upgraded to Windows 8.1. I did disable the indexing although that did not appear to be a problem earlier. Any help will be appreciated. Thanks.


Check out the link below. Hope its helps.

Unable to safely remove (unmount) a WD external drive in Windows 

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I had already tried all the suggestions in that link. Thanks anyway!

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