How to resolve QuickBooks Error ps036 after update?

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Troubleshooting Solutions for QuickBooks Error PS036

QuickBooks Error PS036 typically occurs when there is an issue with your payroll subscription or the payroll files. To resolve this, follow these steps:

  1. Verify Payroll Subscription: Ensure your QuickBooks payroll subscription is active. Go to your payroll account and check if it’s correctly set up. Expired or inactive subscriptions may trigger the PS036 error.
  2. Update QuickBooks: Ensure you are using the latest version of QuickBooks Desktop. Go to Help > Update QuickBooks Desktop > Update Now tab and select Get Updates. Updating the software often resolves compatibility issues with payroll updates.
  3. Check Payroll Service Key: A wrong or outdated payroll service key can cause the error. Verify that the correct key is entered by navigating to Employees > My Payroll Service > Manage Service Key. Update or re-enter the key if necessary.
  4. Check EIN and Company File: An incorrect Employer Identification Number (EIN) or corrupted company file may be causing the issue. Verify your EIN is correct by checking your payroll settings and ensure your company file is in proper working condition.
  5. Run the QuickBooks File Doctor: If the error persists, run the QuickBooks File Doctor to fix company file issues. This tool is available in the QuickBooks Tool Hub.