QuickBooks Error PS036 typically arises when updating payroll and indicates that there’s an issue with the payroll subscription. Here are some steps to resolve the issue:
- Verify Payroll Subscription: Ensure that your payroll subscription is active and up-to-date. Log in to your QuickBooks account, navigate to the “Payroll” section, and confirm your subscription status. If your subscription is expired, renew it to continue receiving payroll updates.
- Update QuickBooks: Make sure your QuickBooks software is updated to the latest release. Go to “Help” > “Update QuickBooks Desktop” > “Update Now” tab, and select “Get Updates.” Updating QuickBooks may resolve compatibility issues causing the error.
- Check Payroll Service Key: Incorrect payroll service keys can trigger this error. Open QuickBooks, go to the “Employees” menu > “My Payroll Service” > “Manage Service Key.” Ensure that the service key matches your payroll subscription.
