Hi, I’m surprised that the enterprise version of the EX2 also has a reset hole in the back.
This is a critical design flaw for secure data.
How can the reset hole be disabled - so that the password to the data is not reset?
Or can WD update the firmware to add a feature? When the reset hole is pressed:
- a temp password is emailed to the registered admin. This temp pass is needed to access data. (But not everyone may have internet access.)
2) a temp code is written to a USB drive that you plug in prior to the reset. This temp code is a derivative of the real admin pass. The USB drive has an exe file. You enter the temp code + admin pass in the exe, and it creates a temp pass, which allows access to the drive data.
I know there are virtual encryption drives that you can put on the NAS. But this is forcing a third party semi-solution to correct the design flaw of the NAS.
So WD needs to create a solution that doesn’t give access to anyone who can grief with a paperclip.