This is probably a very basic question, but here goes -
I created an extra user account that I didn’t need, and later deleted it. On my network, however, there is still a folder under that account when I open it in Windows Explorer. In other words, I designated the My Cloud as drive “Z”. Under drive Z, there is a folder for “John” - an existing user - and a folder for “John1” - the deleted user. However, when I right click the “John2” folder, there is no option to delete it. Pressing the delete button doesn’t work either. How do I get rid of that folder?
BTW, I’m on Vista x64, and acces the drive remotely on a Windows 8.1 ultrabook.
Having similar issue. The folder/share doesnt show up in the dashboard UI though. Tried to create a folder and it spit an error at me and wouldn’t create. went to the address and the folder that i was trying to create was there, but doesnt show in the UI and wont let me create it. Is there a way to delete it and try to make it again?
Are you trying to create a share in the dashboard or a folder underneath a share you have. In the photo below you will see Horace, a share created in dashboard, clicking on the File Options icon I can create a New Folder. Is this what your did?
Opening up the Horace share by clicking on the + sign shows all the folders underneath that share then you can click on a folder>File Options icon and choose to create a New Folder. Where you tried to create the folder would help.
The folder is not available in the UI. I tried to create it last night and it gave an error and didnt create, but some how created in the cloud folder here.
Trying to delete from here so I can try to create again in the UI, but it isn’t availabe in the UI.
