Hi There!
Does anyone know how to access and control from Windows file manager the usb drive(s) plugged into the My Cloud Duo.
I can transfer from and to it via the app or the web, but don’t know how ti make it visible on windows file manager
Thanks
This has never been a feature in the My Cloud Home/Duo (white top half, silver bottom) which has always been a cheap, low functionality storage.
- NAS to USB backups are not supported
USB Backup Limitations
My Cloud Home and My Cloud Home Duo USB Backup does not support the following USB environments and features:
- My Cloud Home Duo with more than one USB drive attached - Only the 1st drive that is recognized is mounted
- USB Hub with more than one USB drive attached - Only the 1st drive recognized is mounted
- Password protected USB drives - The password must be removed
- Multi Partition USB Drives - Only the 1st partition is recognized and mounted
- Mobile phone USB backups are not supported.
- For more information, please refer to the section titled USB Backup Does Not Save All Mobile Phone or USB Camera Content.
- Digital USB Cameras are not supported.
- For more information, please refer to the section titled USB Backup Does Not Save All Mobile Phone or USB Camera Content.
- Mobile tablet USB backups are not supported
- 3.5" Internal hard drive USB adapters and docking stations are not supported
- NAS to USB backups are not supported
