I have activated my Cloud mirror in the my Cloud app - works fine - but after several months suddendly the app stopps working, and I have to re-activate the same Cloud device again.
After how many days does this happen? Can I influence the inverval through any Settings? Is there a way to get a notification upfront?
It’s very annoying if this happens while you are on the road…and Need a certain document.
Is an admin-login possible from remote, to re-generate an activation Code?
Thanks, Clauko
Hi Clauko,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support if you are having trouble with the form.
| Forums | News and Announcements | Register | Help | Forum Guidelines |
Copyright © 2021 Western Digital Technologies, Inc. All rights
reserved.
|
Trademarks
|
Privacy
|
Community Terms of Service
|
Site Terms of Use
|
Copyright
|
Contact WD
|