How fast is My Cloud drive?

How fast are the drives in the My Cloud products, i.e. 5400rpm or 7200 rpm?

Thanks,

MADMELVIN

There’s no guarantee of either. WD puts whatever drives in there they choose. Could be a WD red, black, or even Hitachi GST.

What? It is not 100% WD Red? O.o **bleep**?

How can I check it through SSH?

My 3TB My Cloud uses a WDC WD30EFRX-68AX9N0 hard drive which is a:

Western Digital Red NAS Hard Drive WD30EFRX 3TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

You can find out your make and model by running:

hdparm -I /dev/sda

Output on my 3TB MyCloud:

/dev/sda:

ATA device, with non-removable media
	Model Number: WDC WD30EFRX-68AX9N0                    
	Serial Number: XXXX
	Firmware Revision: 80.00A80
	Transport: Serial, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
	Supported: 9 8 7 6 5 
	Likely used: 9
Configuration:
	Logical max	current
	cylinders	16383	16383
	heads 16	16
	sectors/track	63	63
	--
	CHS current addressable sectors: 16514064
	LBA user addressable sectors: 268435455
	LBA48 user addressable sectors: 5860533168
	Logical Sector size: 512 bytes
	Physical Sector size: 4096 bytes
	Logical Sector-0 offset: 0 bytes
	device size with M = 1024*1024: 2861588 MBytes
	device size with M = 1000*1000: 3000592 MBytes (3000 GB)
	cache/buffer size = unknown
Capabilities:
	LBA, IORDY(can be disabled)
	Queue depth: 32
	Standby timer values: spec'd by Standard, with device specific minimum
	R/W multiple sector transfer: Max = 16	Current = 0
	DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 
	     Cycle time: min=120ns recommended=120ns
	PIO: pio0 pio1 pio2 pio3 pio4 
	     Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
	Enabled	Supported:
	   *	SMART feature set
	    	Security Mode feature set
	   *	Power Management feature set
	   *	Write cache
	   *	Look-ahead
	   *	Host Protected Area feature set
	   *	WRITE_BUFFER command
	   *	READ_BUFFER command
	   *	NOP cmd
	   *	DOWNLOAD_MICROCODE
	    	Power-Up In Standby feature set
	   *	SET_FEATURES required to spinup after power up
	    	SET_MAX security extension
	   *	48-bit Address feature set
	   *	Device Configuration Overlay feature set
	   *	Mandatory FLUSH_CACHE
	   *	FLUSH_CACHE_EXT
	   *	SMART error logging
	   *	SMART self-test
	    	Media Card Pass-Through
	   *	General Purpose Logging feature set
	   *	64-bit World wide name
	   *	URG for READ_STREAM[_DMA]_EXT
	   *	URG for WRITE_STREAM[_DMA]_EXT
	   *	IDLE_IMMEDIATE with UNLOAD
	   *	WRITE_UNCORRECTABLE_EXT command
	   *	{READ,WRITE}_DMA_EXT_GPL commands
	   *	Segmented DOWNLOAD_MICROCODE
	   *	Gen1 signaling speed (1.5Gb/s)
	   *	Gen2 signaling speed (3.0Gb/s)
	   *	Gen3 signaling speed (6.0Gb/s)
	   *	Native Command Queueing (NCQ)
	   *	Host-initiated interface power management
	   *	Phy event counters
	   *	Idle-Unload when NCQ is active
	   *	NCQ priority information
	   *	unknown 76[15]
	    	DMA Setup Auto-Activate optimization
	    	Device-initiated interface power management
	   *	Software settings preservation
	   *	SMART Command Transport (SCT) feature set
	   *	SCT LBA Segment Access (AC2)
	   *	SCT Error Recovery Control (AC3)
	   *	SCT Features Control (AC4)
	   *	SCT Data Tables (AC5)
	    	unknown 206[7]
	    	unknown 206[12] (vendor specific)
	    	unknown 206[13] (vendor specific)
	    	unknown 206[14] (vendor specific)
Security: 
	Master password revision code = 65534
		supported
	not	enabled
	not	locked
	not	frozen
	not	expired: security count
		supported: enhanced erase
	428min for SECURITY ERASE UNIT. 428min for ENHANCED SECURITY ERASE UNIT. 
Logical Unit WWN Device Identifier: XXXX
	NAA : 5
	IEEE OUI	: 0014ee
	Unique ID	: XXXX
Checksum: correct

I think I’m going to play it safe and purchase an NAS drive enclosure and put a FAST, 3.5", 7200rpm, 3TB bare drive in it.  That way I know what I’m getting when I install it in my office. 

WD shouldn’t go out of their way to HIDE the drive speed on their “My Cloud” products.  The relatively uninformed shopper is not going to know how to accurately compare products – especially if WD manufactures the My Cloud producd with a variety of different drives (and brands?).  The techies (such as myself) have to spend valuable time clawing through manufacturer websites and forums to get the answers – and even THEN it’s next to impossible to get the drive speeds unless someone on a forum happens to tell you.

I’ve purchased several out-of-the-box WD and Seagate enclosed drives (similar to the My Cloud and My Drive) and most crashed and burned within a year.  Inferior drives?  Could be.

Thanks for the feedback, guys!  You’ve made my decision a LOT easier!

Have a great day!

madmelvin

madmelvin wrote:

WD shouldn’t go out of their way to HIDE the drive speed on their “My Cloud” products.  The relatively uninformed shopper is not going to know how to accurately compare products – especially if WD manufactures the My Cloud producd with a variety of different drives (and brands?).  The techies (such as myself) have to spend valuable time clawing through manufacturer websites and forums to get the answers – and even THEN it’s next to impossible to get the drive speeds unless someone on a forum happens to tell you.

I’m just curious, but what possible difference does it make what the drive’s rotational speed is as long as the drive performs according to its published specs?

I doubt they would put in a non-WD harddrive into their NAS, it’s probably much cheaper for them to use an in-house product than to buy a third party harddrive.

For an office I wouldn’t recommend the My Cloud because it’s a single hard-drive solution with no RAID (i.e when the hard disk crashes, you got a problem).

I use the MyCloud mainly for entertainment and backing up non-crucial data. For that purpose the My Cloud is a perfect match.

Also the hard drive is most often not the limiting speed factor
 Processor/RAM/Network Stack and Bandwidth are most often the bottleneck :wink:

Here are the spec sheets for the drives: http://www.wdc.com/wdproducts/library/SpecSheet/ENG/2879-771442.pdf

 

Some Benchmarks: http://www.tomshardware.com/reviews/red-wd20efrx-wd30efrx-nas,3248-4.html

TonyPh12345 wrote:
There’s no guarantee of either. WD puts whatever drives in there they choose. Could be a WD red, black, or even Hitachi GST.

it can be like this for WD external products other than My Cloud family. For My Cloud devices shiped from WD with drives only WD RED drives are used (even for single bay product)

1 Like

That’s good to know!

Thanks, Serhio.

My 2 TB My Cloud is using a RED drive as well. I’m relieved to hear that My Clouds are shipping with actual NAS drives because I heard someone had a cheap green or blue drive in their My Book Live.

This is the drive they used for my “My Cloud” it’s model WDC WD20EFRX

http://www.wdc.com/global/products/specs/?driveID=1086&language=1

Thanks WD. I’ve used WD black drives for a long time in my desktops, but this is my first home ‘cloud’ NAS attempt and so far WD has made it pretty easy. I hope reliability of the unit itself is solid as well.

As a side note to WD. Now that you stated that you are using WD RED drives in the My Cloud line, It would be great if you could be less secretive about it. I saw no mention of the type or model of drive it used when looking at the actual product page. Just saying
 Thanks.

I take it I need to use SSH to run this command?

hdparm -I /dev/sda

LinAdmin, here’s a guide I wrote to look for network issues.  Not sure if you’ve looked at PHY or TCP errors


It’s PC specific, not Mac, but the concepts would be the same


http://community.wd.com/t5/WD-My-Cloud/HOW-TO-Troubleshoot-NAS-Performance-concerns/m-p/618695/highlight/true#M1256

hdparm -t --verbose /dev/sda
/dev/sda:
Timing buffered disk reads: 40 MB in 3.07 seconds = 13.01 MB/sec

hdparm -tT --verbose /dev/sda 

/dev/sda:
 Timing cached reads: 214 MB in 2.01 seconds = 106.30 MB/sec
 Timing buffered disk reads: 46 MB in 3.11 seconds = 14.80 MB/sec

This should be faster, shouldn’t it?

Can somebody post his hdparm output using a wd cloud red drive?

Drive Info:

smartctl -i /dev/sda
smartctl 5.41 2011-06-09 r3365 [armv7l-linux-3.2.26] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model: WDC WD30EFRX-68EUZN0
Serial Number: WD-XXXXXXXXXXXX
LU WWN Device Id: X XXXXXX XXXXXXXXX
Firmware Version: 80.00A80
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 9
ATA Standard is: Exact ATA specification draft version not indicated
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Yeah, I should think those would be faster – unless your disk was really busy at the time you tried it


CloudNAS:~# hdparm -tT --verbose /dev/sda
/dev/sda:
 Timing cached reads: 526 MB in 2.00 seconds = 262.92 MB/sec
 Timing buffered disk reads: 234 MB in 3.05 seconds = 76.80 MB/sec
CloudNAS:~# smartctl -i /dev/sda
smartctl 5.41 2011-06-09 r3365 [armv7l-linux-3.2.26] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model: WDC WD20EFRX-68AX9N0
Serial Number: WD-XXXXXXXX
LU WWN Device Id: XXXXXXXXXX
Firmware Version: 80.00A80
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 9
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Fri Feb 28 15:39:35 2014 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

drive was idle, should I be worried?

Can you post the values of:

time dd if=/dev/urandom of=/dev/null bs=4096 count=1000
CloudNAS:~# time dd if=/dev/urandom of=/dev/null bs=4096 count=1000
1000+0 records in
1000+0 records out
4096000 bytes (4.1 MB) copied, 2.24384 s, 1.8 MB/s

real 0m2.253s
user 0m0.000s
sys 0m2.240s

Well, ok, then – maybe y’all are on to something.

If that pans out, then kudos.

I can’t for the life of me imagine what could cause such a large discrepency on the mainboard.

Do 

/cat/proc/cpuinfo

The bogomips rating is calculated by executing a loop of code when the init is the only process running - even before If there’s a hardware difference, it may be reflected there.

What’s your BogoMIPS rating?

What does this say?:

cat /sys/devices/system/cpu/cpu*/cpufreq/scaling_max_freq

Mine all say 650000000