You can go to http://mybooklive:9000 to access the twonky settings (assuming the name of your My Book Live is like I mentioned). from there you can go to Config (the wrench icon), then Maintenance. You can restart the server, Rescan, or rebuild the Database.
WD Branded Products Team
Thanks for your reply. Your solution was the first thing I tried back in December when I first purchased it and had to do the first factory reset within days.
I have a solution, but am not really thrilled about it. I make a shortcut ( http://192.168.0.3:9000/), and select a suitable icon. It allows me to enter the media server page remotely on the LAN.
Some of my devices see the UPnP icons in Network Connections (XP Pro). Most don’t.
The UPnP Icions have been enabled on all PCS (desktop, laptop, netbook, etc.).
The end result is not that the Twonky Server is not running,
It appears that the MyBookLive isn’t broadcasting the UPnP Advertisement, often enough for the systems to consistently see the UPnP Icons for the public share and to invoke Twonky remotelly across the LAN.
I am working through a Netgear DGND3300 DSL Gateway, and it is a little clunky in it;s GUI and firmware. I am hoping it may bedue to the way it is passing UPnP info, but that doesn’t explain why all the computers don’t receive the notification that Twonky is available. Netgear released a firmware upgrade that addressed UPnP and Streaming Media, but it broke the wireless and was rolled back to the previous release with a “new” update carrying a later revision (which was an alias for the proevious version)
My 2 factory restorations weren’t necessary, and I have learned to invoke it remotely using the address and port.
I am not up to date on computers. I have been around them for the past 35 years, but am not fluent in the latest technology. I can’t imagine how someone who is a total appliance operator would handle this.
FWIW, Tech Support gave up on solving the problem and had me call back to level 2 support when I found the solution…
The second factory reset did not restore the UPnP Icons,
One thing that may be clouding the issue is that I am running Twonky Server as independent software on one desktop, a laptop and 2 Android Phones.
Still open for suggestions.