ok got a call from tech support after they read this message.
very friendly and i could tell the guy really wanted to help.
we spent 45 minutes trying to get it to work and he kept putting me on hold to ‘check something’ when we couldn’t connect.
for sure it doesn’t work with safari he told me so i had to download FireFox and use that.
could not get it to work on FireFox.
after trying all things it finally worked on the mycloud app.
tried it and it worked briefly but then stopped and error message.
you know what people? this is just crappy software. they advertise it as easy…their own tech guy couldn’t get it to work for 45 minutes.
truthful advertising should say-
if you want something that works as easy as dropbox, don’t buy this.
it’s now a paper weight on my desk…