WD Community

Hook up 2TB WD Passport to PS4 HELP!

I hooked my passport up to my Ps4 and it said that there was nothing hooked up. So I hooked it up to my computer to format it and once it downloaded it said it needed to restart. When I attempted to restart it, it wouldn’t restart saying that the device could not be reached. Can I get step by step instructions on how to make it work with my Ps4?

format it either FAT32 or exFAT (i’d recommend exFAT, since that supports filesizes over 4GB)

NTFS is not compatible with PS4 (niether is HFS/HFS+ from what i’ve read)

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.