Hi, I’m trying to help a Luddite pal with his MyCloud. I have permission to go into his account, and that works fine, but having helped him some months ago, threw my notes away. At that time I put two jpg files into my personal folder as a test. They are still there. I reset my password via my email and that was fine. Then I hit the problem. I’d forgotten my Network drive password and I’ve tried all my low-level passwords.
Then I looked at forums. Oh, my . . . so many people with the same problem. Totally unresolved.
So, is it possible to reset that password, or do I scrap that folder? Don’t like to leave that kind of detritus about.
Can I get at the control panel from a remote site and help him with the numerous problems I know he’ll have?
Worst scenario is Sharing screens while he does it, but I really don’t have that kind of life expectancy.