I own half a dozen My Book drives and get the emails for like consumer storage products. I prefer Western Digital products.
I need a couple more drives, but using the email promos, I go to shop, and I can never get a thing done, because the descriptions are absolutely terrible, you cannot discern one external drive from the other in order to make an intelligent choice. I see for instance 3 styles of passport drives. A colorful “square with grooves” version, an “ultra” version, and a “metal” version. Which is for what? Who the hell knows, they never say on any of the web pages. It’s all vague generalities repeated about each product, and never a basis on which to prefer one over the other. Same with the “My Book” type drives, I called support and was told a bunch of vague ideas like, “if you have an old computer get the old version.”
If the differences are just LOOKS, then say so! The prices differ, and for more money I expect some sort of features that I can learn about. Is the metal Passport just a different looking case? THEN SAY SO. Say, “The drives are all the same but for the looks.” The ads here are typical of corporations where the people who do the website all know so much about the products they are clueless about what an outsider needs to know.
The people who wrote the ads should be fired. And where am I supposed to post this complaint? The drop down of choices has about 50 options. This site is a disaster!