looking at this post (cut’n’paste below) … The My Book Live is not in the Supported by WD Drive Utilities.
The WD Drive Utilities software supports the following WD external hard drives:
My Passport®
My Passport Edge™
My Passport Ultra™
My Passport Ultra Metal Edition
My Passport Slim™
My Passport SSD
My Book®
My Book Duo
The following Mac drives when they have been reformatted for Windows operating systems:
My Passport for Mac
My Passport Edge for Mac
My Passport Air™
My Passport Studio™
My Book for Mac (USB 3.0)
My Book for Mac
My Book Studio (USB 3.0)
My Book Pro
