Help? quick, extended and write zeros failed!

WD External Drives WD Portable Drives
1

i need some advise. This is the history of my disc

  1. RAW after working normally (lucky that i could recovered the information)

  2. Formatted in NTFS, access OK after that but with very slow writing speed

  3. i run WD DAta Lifeguard Diagnostics: quick, extended and write zeros failed!

quick test.jpg

**bleep**!

I need to recover my disk! help!

2

Hello,

If the quick and extended test failed, this means the drive is defective and needs to be replaced. If it is still under warranty you can create a RMA.

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty

It may be possible to still extract the data utilizing data recovery software. If you do a  web search for  Data Recovery  it will yield plenty of data recovery software options.

3

thanks but i have not warranty.

any sugestions?