Help ! lost access to My Book Essential!


I have been using the 1T disk for a couple of weeks.

Today I tried to transfer some files from my desktop to my laptop, and the files got stuck.

I tried to delete them - it did not work.

Tried to copy theb back again - failed.

I restarted everything, and now on both the laptop (vista) and desktop (XP) i get a version of the sad popout “USD Device Not Recognized…”

please help me :frowning:

p/n wdbaaf0010hbk