Help! iPad Videos won't save to mycloud

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

My videos never get beyond the preparing step…little “clock” doesn’t get past the first 1/4 section.

2

Hi,

This link I wrote a few months ago likely describes your problem and a solution.
Suggest you delete both videos and photos partially backed up (on My Cloud) and start over, too.