Help! Extremely slow read/write speed

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi all,

I just bought my cloud 3TB  last month and I really suffered from extremely slow read/write speed.

I transfered my iTunes music library (about 85 GB) and it took me more than 24 hours!!!

I am now transferring my photo database (about 300GB+) and it already 48 hours without any sign to finish.

I checked and found I could get speed only 2MB/S.

Any advise? I don’t think the device is that bad but maybe something wrong with my set up.

I just hooked it up with my router by LAN cable provided in the box.

Thanks for all reply.

2

See if this gets you anywhere:

http://community.wd.com/t5/WD-My-Cloud/HOW-TO-Troubleshoot-NAS-Performance-concerns/m-p/618695#M1256

1 Like
3

Hi Tony,

Thanks for reply.

I read through your link but don’t know how to create a file named “errors.bat” on the desktop.

Could you please help advise?

I just found that my router is a/b/g not n yet and I get negotiate rate only 100Mbps (yellow LED).

Is this might be the root cause?

4

Yes, both of those are likely the cause.

Wireless is completely unpredictable.   And if you ever want more than 10-12 MB per second, you’ll need to upgrade to Gigabit Ethernet.

1 Like
5

Wi-Fi:

Typical 2MB/sec to 7MB/sec

There’s no “workaround”; you’re limited by the wireless speed between your ROUTER and PC.

Ethernet (PC connected via Ethernet to Router):

up to about 60MB/second writes.

Router must be a Gigabit router for maximum speed.

1 Like
6

Hi all,

Thanks for your reply. I’ve borrowed another router from my friend and get better speed about 10 mb/s while transferring about 500 MB movie file.

I can now manage to get 1000 Mbps via WAN port.

Looking to upgrade to better model of Modem + Router in order to get faster speed.

I’m looking for 4 models at the moment, please help share your idea/experiences which one should I choose from these 4 models or even some other model.

  1. Netgear D6300

  2. Netgear N600 DGND3700

  3. NetgearN750 DGND4000

  4. Billion 7800 nxl

Thanks for your recommendation in advanced.