Help. Data recovery request

We got hit by Phobos ransomware virus and it turned all our files on the WD EX4100 My Cloud to be 0 bytes in size. I really would like help to try to recover from this situation. Can anyone please advise?
Thank you.

Hi @GoldenP,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: