Help! All data in mybook live gone and owner password unknown

Just some data from my end as I didn’t lose any data.

  • UPnP is enabled on my router
  • Remote access was enabled, but set to “manual” mode. I manually set up port forwarding on my router.
  • Auto Update was disabled
  • did not lose data
  • FTP Service was enabled
  • Didn’t change the device name
  • DID change the root password.
  • I’ve unplugged my My Book Live so I can’t check the firmware, but it was back from 2015 or 2016.
  • My router doesn’t respond to pings or anything on non-open ports.

Coincidentally I just recently backed up all the data on the drive to an external USB drive. It literally took nearly a week of continuous copying to do that. While the NAS is convenient, it was so slow as to nearly be unusable.

Prior to unplugging it, I checked my router and there were no outbound or inbound connections to the drive, which is how I like it. That’s one of the reasons I didn’t use “automatic” remote access.

On a side note, with “Automatic” remote access enabled, the drive may decide to use WD’s cloud servers are an access router. Even when set up manually, the drive maintains a DDNS which allows accessing the drive remotely by name. I feel I was just lucky that I didn’t get scanned by whomever did this.

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