a year ago I purchased “my Passport”. Because of reputation of reliability and drives i had that worked for >10 years without failure I chose WD.
Though the drive had miscellaneous software (inside the drive itself not as optional disc, which isn’t really polite) I easily got rid of that and was a lucky user with no problems.
A couple days ago I bought “new version” of the same drive. Same as before, this one have no separate disc with software. Instead, it has firmware built-in virtual CD that cannot be deleted, only disabled (that’s my drive and i have right to keep the data I want in it, not something that even is only licensed not owned by me). Selling the drives is selling pieces of hardware, not selling a service of “having a dive”!
Furthermore the drive is not happy with default system drivers. Every computer I plug it in asks for installation. Do I really have to install driver on every client’s machine I plug it in? Message boxes asking for that is a high degree of unprofessionalism, leading to quite an unprofessional and suspective look when client sees it. In other words this drive is NOT portable while portability actually should be it’s primary advantage!
It should be the same sophisticated firmware, that is not allowing to boot a system from this drive (in contrast to previous version and every drive in the market).
One more glitch - plugging both drives and moving files between them is impossible. One of drives restarts as if it were unplugged and plugged again as soon as moving begins. (though this is tested on one computer only)
And today, plugging this drive in a brand new computer (running by the way a few quite important real-time tasks) I got a blue screen of death within a few seconds.
It was a good portable disc. Now it is made a peace of @#it I want to throw away. What might be the reason of making it so? Didn’t WD tried to use that thing once?
By the way - new drive’s USB port is changed. It’s not usual mini usb that can be bought almost everywhere anymore. Instead it is something even smaller, less durable, easier to accidentally unplug. Is there any reason for that too?
Have a nice day.