Hi, back in November I was really busy with school and work, and noticed a red light on my My Cloud.
It had a whirring-up noise, but would be abruptly cut off, and repeating the whir-cut-whir-cut indefinitely.
I unplugged it and went without a primary backup solution for months, storing the device somewhere safe and cool.
Last week, I plugged the drive back in again to find it the same problem. I think the drive has failed, but I have no idea how to find out. I’m losing really important files on here if so, and am prepared to take it to a data recovery specialist.
The drive was purchased in May, and was in operation from May til November (~5 mo.). It has a 2-year extended warranty, along with I presume is the one year manufacturer’s warranty.
If it’s actually failed, I will have to recover the data expensively at a specialist, but when they tamper with my drive, won’t it void my warranty? If the drive is failed, I don’t know what course of action I should take here.
Can somebody guide me on my two problems? I’m ready to actively monitor this thread and provide any details someone seeks if necessary to help me.
Thanks!
