Hard drive space does not add up to file sizes saved; ".other" file category

I don’t understand why my hard drive is full? Can anyone help me figure out how to explore all the files in My Book Live? It appears that all the space in question is categorized as “.other” files in my drive and I can’t find these files. I have everything saved in the public folders, which you can see by the folder sizes and share list that it is only about 1.1-1.2TB.

Hi schul1kd,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.