I can not access a new internal hard drive in my computer. I have tried several things but still stuck. I suspect it is some driver issue but not sure what next steps i can try. Details below…
symptoms:
- I can see the hard drive in the bios
- I can not see it in disk management (nor the file explorer)
- I can see it under device management as an “other device.” i can not seem to update the driver (automatically)
physical checks:
- I tried different ports, sata cables, and power connectors - all with known working combinations from the other HDs
- I tried the HD in a different computer and it worked perfectly
i have tried:
- updating the bios
- reinstalling windows (3 times or so)
- searching WD website for drivers or utilities
- switched from IDE to AHCI and reinstalled windows
computer specs:
- OS: Win 10
- Motherboard - Gigabyte GA-H55M-S2H
- Processor - Intel i3-330
- SSD - boot/windows Corsair Force Series 3 CSSD-F90GB3-BK 2.5" 90GB SATA III Internal Solid State Drive (SSD)
- Hard Drive 2 - storage Western Digital AV-GP WD5000AVDS
- Hard Drive 3 - storage WD 2 TB AV-GP WD20EURX <<<<< HD Can not see
