Hard drive not recognised

WD Legacy Products WD TV Live & Live Plus
1

Hello,

new to the forum.

updated the firmware on my WD live media player. now it won’t recognise my 1tb portable hard drive.

noticed that my smaller flash drives have a wdtv folder on them, is there a program that i cna download to my hard drive so the media player will recognise it?

thanks in advance

2

Try doing a rollback to and older firmware, check if the same problem continues and then reinstall the latest version. Also check if the same problem happens with another 1TB HDDs.

http://wdc.custhelp.com/app/answers/detail/a_id/5800/session/L3RpbWUvMTM0NjAxMzU5Ni9zaWQvS3A3RWFINGw%3D