Ive had my 500g my passport external drive for less than a month. Now it seems that it has died on me.
I set up my HD by the book and used the smartware software and it worked perfectly for three weeks, accumulating over 85gb of data.
I plugged it in last night and the software said there was no device attached, I searched computer for E drive…nothing, no C or D drive either. Then windows explorer stopped working for 5 minutes. I tried a few times.
Safely remove does wontt work, hangs. I unplug it and it shows itself for a second or two while windows explorer starts up again.
Tried booting it along with the computer, still not visible in disc management. Computer says I need drivers for an unkown device. So. Unistalled drivers, downloaded them again from the website. Reinstalled drivers and software. Tried to format the drive with the quick format tool, error message reads
Ive tried this drive on two other computers even bought a new cable (usb2/usb3) seems like Ive wasted my money on both.