Hard drive dedicated to one Mac only? Recognized by one device, not the other

WD External Drives External Drives for Mac
1

Hello Community :slight_smile:

I have an issue. I have dedicated my harddrive to the backup of my photography and music. Having some on my iMac and others on my MacBook Pro, I have backed up from both devices on the same harddrive, using WD’s smart solution (can’t remember the exact name). So far, so good.

I now try to re-connect my HD to the iMac and the MacBook (needing to get some music back on my iMac); the latter recognizes the HD, but not the iMac… I have tried the following:

  • Rebooting the iMac → fail

  • Rebooting the HD → fail

  • Disconnecting and reconnecting the HD, checking connections → fail

Any help would be welcome! Thanks in advance

2

Hello,

What’s the drive files system? Are you using NTFS 3G in one of those computers? 

3

Hello Nesvic,

I don’t know, I couldn’t find out the info by right-clicking on the HD’s info, couldn’t find how to figure it out either in the help section… 

Could you (also) help out for that?? :confused:

Thanks in advance!

4

are you running time machine on one of the computers, and smartware on another, to do your backups?  cause smartware and time machine won’t play well on the same drive.

5

Woops sorry Wayne, did not see you reply because EVERY time you want to be warned about an answer you have to check the subscrption box (which is a bit silly, if you want to follow a threat, you should be able to do that once only).

Anyway, no, I’m not using time machine at all.

And still haven’t found a solution, which is getting really frustrating.

Thanks in advance for any future help…

6

you know, you might want to give tech support a call.  you may have to answer a few more questions before anyone can figure out what you’re doing.

7

Yeah good point Wayne, I’ll do that. Thanks.

Regards,

Nick