My first gen 1, the HDMi connection just didn’t work out of the box, tried changing the cable but still nothing got a replacement Gen 1 and it worked fine then after a while it happened again got a replacement for that one also gen 1.
Had the WDTV Gen 1 for a while, thought it was fine bit slow but when i saw the live was out i thought that would be a better product, a friend wanted to buy mine of me so i bough the live and sold that one, Now come on would anyone think that a company as big in the market would bring out a product that works worse than its previous version?
The Live from the start didn’t work, i had the colour problems but then i started playing films that i know worked on the gen 1 and they didn’t work, films would cut out, audio would go, or it would say unsupported format. This is what i am on about this is poor from WD. i updated to the beta firmware and it fixed the colour problem but i still couldn’t watch anything, so i got the Gen 2 and it was the same product inside as the live so it had the same problems with the colour and films not playing.
I managed to find a Gen 1 and pick that up and i’m happy with it, I have managed to send the others back now so all that trouble for nothing. most of my problems were down to the HDMI connection as this is a cheap component that was obviously used to keep the cost down.
I just don’t think the GEN 2 or Live should of been brought to market without proper testing, WD got greedy, wanted a product out quick to secure sales, it almost feels like they they have made there sales and don’t care if its not doing what it should. WD should be updating you all, apologising and doing something quicker for everyone who has purchased a Gen 2 or live not bring out a Live Plus and again trying to secure sales, the time should of been spent of developing a new firmware and testing the product.
But i suppose thats what they do, we had the Gen 1 they brought out the Gen 2 people said it had problems so they dangled the WDTV Live in front of everyone who had problems hoping to make sales, but then that had problems now they have the Live plus to dangle in front of us.
Its simple they are doign very little (beta) to address the problems customers have with products already purchased because it doesn’t make them any money.