History of my problem: I tried to format my Western Digital 1TB Passport so I could boot from it, but found out that I can’t. The WD company has put some sort of rootkit on it, which prevents it. I decided that I hate the WD company for doing this, and especially because they didn’t advertise, or let me know this before I bought it. I decided to keep the drive instead of returning it though. Why? Because the price of my 1TB HD, was cheep because it was a gift, and I don’t have the receipt, and the cost of a SeaGate 1TB HD is more expensive.
my problem: I formatted my drive, and now can’t protect it. I looked for a way to reinstall smartware, but they tell me to download the update, and when I do it tells me it can’t locate the drive, which is connected because I can view my files in my computer. So, if they tell me that it has to locate it to install and it can’t find it, how do I get my passport password protected?
!!!Please Help Me Protect My Passport!!!