Get Info Button


#1

Recently purchased the product. When I click the “Get Info Button”, I get back a error code saying cannot get info. Media player is connected to the internet, and I am able to retrieve youtube videos, so I know the internet connection is good. It must be something simple, any help greatly appreciated.


#2

Yeah, the database provider has been having server problems of late.

There’s no info on their forum as to when it’s going to be corrected.


#3

http://community.wdc.com/t5/General-Discussions/Get-Content-Info-Broken/td-p/176602