… via Apple’s own USB-C > Thunderbolt 2 adaptor.
Hi there, hoping some G-Tech staff are here… I tried submitting a support email a number of times - but somewhat ironically the support form wouldn’t upload due to un expected errors.
This is a copy of my attempted support email request :
I have just received the GDrive R-Series mobile SSD 2TB
( https://www.apple.com/nl/shop/product/HLRA2VC/A/g-technology-500-gb-g-drive-r-series-externe-ssd-schijf?afid=p238|s9yrJ8Og1-dc_mtid_187079nc38483_pcrid_81847252247_&cid=aos-nl-kwgo-pla-btb--slid-----product-HLRA2VC/A-NL )
I am running it on a MBP2013 so am using it via Apple’s USB-C > Thunderbolt 2 adaptor.
Unfortunately it does not seem to power this way.
There was no warning on the product page about this - so I wanted to check with you if this is the correct behaviour ?
Should the device power correctly when connected to a Thunderbolt2 port via a USB-C>Thunderbolt 2 adaptor ?
It *does power via the supplied USB-3 > USB2 cable - but I am presuming the speeds will be so low - that I may as well have a regular drive ? (what is the transfer speed when using this method ?)
Many thanks for any help / info you can give - before I call Apple.
BTW - does GTech supply a similar SSD which connects / powers directly from a Thunderbolt 2 port ?"