G-Technology G-RAID 28TB Dual Drive System with Thunderbolt 3 - Apple M1

WD External Drives External Drives for Mac
1

Drive is activing eratically on OSX Big Sur 11.6 Macbook Pro M1 - sometimes doesn’t mount, and when it does mount some data is missing/not visible.

Drive works fine on 2 other MBPs (non M1) running Big Sur.

Is there a driver update for the M1 that covers this unit?

I haven’t been able to find any updates that correlate with the model - the closest being:
https://support-en.sandiskprofessional.com/app/products/product-detail/p/2406
https://download.g-technology.com/software/gtc-1.1.52.zip

Thanks in advance for any advice.

2

Hi @stifcook,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

3

Thanks. Done