G-Tech, 1TB, Gen4-- Connector cable not compatible with imac

The unit has 2 FW800 ports and 1 USB2 port. Which cable may I now use, and where can I obtain it? Thank you.

Hu @Vineland,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: