G-RAID thunderbolt 3 configurator shut down

G-Technology G-RAID & G-DOCK
1

I’m using G-Raid thunderbolt 3 16TB. When I run the G-RAID thunderbolt 3 configurator on macOS Big Sur v11.1 it shuts down after a few seconds. I need to change from RAID 0 to 1, how can I do that?