My GRAID is 1 year old still under warranty. Never left my studio and today my first drive is not recognisable on desktop (Mac) . The second drive is working fine… but I am eager to sort the one that is not working and most importantly transfer all the data to the second one. Did all utilities and Disk Warrior stuff to recover the icon one the desktop.
Still only Drive 2 on the desktop. How can I recover Drive 1?
- shell I get a return RMA number and send it back (purchased in London UK central).
- free data transfer from 1 to 2 drive would that be possible at the shop where was purchased a year a go