The drive will only show 1 drive on the desktop unless you set the RAID as JBOD. The device out of the box is RAID0 which makes both drives stripe as one large one. The other option is RAID1 which mirrors them, however the computer only still ever sees 1 drive.
- You can generate an RMA on our website to get a replacement chassis for the G-RAID
- The data is automatically mirror’d to both drives if you have it set as RAID1. If you never changed the RAID policy of the device when you purchased it then the data is spread across both drives. Our warranty doesn’t cover data transfer or salvage.